Experience

Metadata Harvesting Librarian
DLXS Bibliographic Class Coordinator
December 2001 - Present
University of Michigan Libraries, Digital Library Production Service, Ann Arbor, MI

• Manager of the OAIster project, a union catalog of over 10 million records that link to digital resources
• Co-develop the OAIster interface for maximum usability
• Supervise programmers in developing a toolset for the transformation of metadata into the DLPS metadata format, and the methodical harvesting of metadata from repositories
• Develop workflow for filtering and massaging metadata retrieved via OAI
• Perform grant-funded research on information retrieval issues, such as semi-automated clustering and classification of subject metadata
• Collaborate with colleagues at partner institutions to test toolset and additional features needing research
• Directly involved in collaborative creation of best practices for the OAI (Open Archives Initiative) Protocol for Metadata Harvesting standard
• Responsible for the management of DLXS Bibliographic Class, including managing the creation of Bibliographic Class files, populating perm-linking resolver and updating the DTD for the class
• Manage the processing of the Text Creation Partnership collections and The United States and its Territories collection
• Chair the Usability Working Group, which guides testing of the University Library's web resources and services

Information Organization and Management Consultant
March 2001 - November 2001
Client: Food and Agriculture Organization (FAO) of the United Nations, Rome, Italy

• Was responsible for describing and planning the Agricultural Ontology Service (AOS), a central reference system designed to contain all terminology and relationships of the agricultural domain, to serve FAO and its agricultural partners for use in indexing and accessing agricultural and similarly related materials
• Heavily involved in research into Topic Map (XTM) models for possible use with the AOS system, and in developing demonstration models of agricultural sub-domains
• Evaluated the information architecture and information management of various web sites at FAO, and developed plans for their improvement
• Researched and developed new approaches, and evaluated the current approach, for organizing the AGROVOC agricultural thesaurus for better ease of navigation by daily-use indexers

Lead Information Architect
September 1998 - March 2001
Argus Associates, Ann Arbor, MI

• Evaluated and designed Internet and intranet site organization and navigation systems
• Led multi-week, 6-figure information architecture projects for Fortune 500 clients including 3Com, Applied Materials, AT&T, Corning, Procter & Gamble, Square D and The Weather Channel
• Developed methodologies designed to understand client and user needs, including classification scheme analysis, content analysis and comparative analysis
• Mentored team members regarding Argus methodology and practices
• Planned, created and led user testing sessions
• Collaborated with Argus team members to develop appropriate strategic recommendations that included blueprints and wireframes of web sites
• Provided expert advice to the company on classification and organization systems
• Presented in a variety of venues, including at the 2000 Annual Meeting of the American Society of Indexers and at OCLC (March 2001)
• Published articles, book chapters and white papers on information architecture

Information Organization and Management Consultant
June 1996 - August 1998
Clients: Ann Arbor Observer, Argus Associates, Engineering Information (EI), The University of Michigan, Washtenaw Community College

• Worked on a variety of information-related projects, elements of which included
  • organization of on-line indexing and searching schemas
  • metadata and controlled vocabulary decision making
  • re-evaluation of searching strategies
  • complete creation and maintenance of small websites
  • database management appraisal and trouble-shooting
  • database field creation and population
• Submitted detailed reports of work, including future-phase recommendations
• Advocated the benefits of detailed pre-site architecture study and maintenance plans

Technical Librarian / Records Specialist
August 1996 - September 1997
Kelsey-Hayes, Livonia, MI

• Decided issues regarding organization and structure of Engineering Records in electronic and print format
• Supervised four clerks in day-to-day operation of the blueprint room, including running copies of blueprints and inputting data into databases
• Worked to develop methods of electronic filing of all Engineering Records
• Maintained, troubleshooted, and re-structured databases in Lotus Approach
• Developed procedures and workflows for operations of the blueprint room
• Researched and acquired industry and customer standards and specifications for all Kelsey-Hayes employees

University Library Associate
August 1994 - June 1996
Media Union Library, University of Michigan, Ann Arbor, MI

• Staffed the Reference Desk, handling a variety of directional, ready-reference and in-depth information-seeking questions
• Selected Aerospace and Atmospheric, Oceanic, and Space Sciences Engineering materials
• Maintained CD-ROM stations
• Responsible for maintenance of World-Wide Web pathfinders and paper handouts for the library
• Responsible for uploading and maintenance of electronic reserve system on the World-Wide Web
• Searched, ordered, and distributed NTIS documents
• Involved in research and testing of a remote reference kiosk, using real-time video and desktop sharing applications

Monographs and Electronic Resources Copy Cataloger
May 1992 - July 1994
Albert R. Mann Library , Cornell University, Ithaca, NY

• Cataloged monographs and electronic resources using preferred RLIN member bibliographic copy
• Exercised considerable judgment with little supervision when interpreting AACR2r rules
• Managed Filemaker database that provided easier access for patrons to the databases available through the Mann Library Gateway
• Organized and detailed workflow and procedures for electronic resources processing
• Searched OCLC database for better bibliographic copy for all rush requested titles

Publications

Wilkin, J., Hagedorn, K. and Burek, M. "Creating an Academic Hotbot: Final Report of the University of Michigan OAI Harvesting Project." University of Michigan Digital Library Production Service, January 2003.

Hagedorn, K. "Multi-linguality -- More Than Translation: The Challenges of Developing Multi-lingual Content Structures." CMSWatch, November 2001.

Hagedorn, K. "Ramblings: The IA of IKEA Stores." October 2001.

Hagedorn, K. and Fisseha, F. "The Agricultural Ontology Service (AOS): A Tool for Facilitating Access to Knowledge." [Word, HTML] Food and Agriculture Organization of the United Nations, September 2001.

Hagedorn, K. "Extracting Value from Automated Classification Tools: The Role of Manual Involvement and Controlled Vocabularies." Argus Center for Information Architecture, March 2001.

Hagedorn, K. "Information Architecture Glossary." Argus Center for Information Architecture, March 2000.

Hagedorn, K. and Morville, P. "Bottom-up Information Architecture: Leveraging Metadata." In Content Management Putting Knowledge to Work. New York: Special Libraries Association, 1998.

Hagedorn, K. "Comparison of the Usage of and Access to Electronic and Print Journals at the Engineering Library at the University of Michigan." University Library Associates Project, August 1996.

Education

Cornell University, College of Agriculture and Life Sciences
B.S. / Biological Sciences (Ecology and Systematics) -- May 1989

Technical Skills

Broad understanding of UNIX systems administration functions (completed UNIX Systems Administration course in Spring '98 at Washtenaw Community College )

Understanding of SGML and XML

Basic understanding of Perl

Expertise in using a variety of word processing and database management applications, with extensive experience using Microsoft Word, FileMaker, Lotus Approach, Microsoft Access, Lotus 1-2-3, Aldus PageMaker, and Microsoft Excel

Skilled at image manipulation and creation using Adobe Photoshop

Talented in using Visio for creating wireframes and blueprints

Adept at creating HTML documents amd XTM/LTM topic map models

Extensive experience in working in NOTIS library catalog public and staff mode

Considerable skill in searching a variety of online bibliographic databases including Dialog, RLIN, and OCLC

Language Skills

Reading knowledge of French

Limited conversational ability in Spanish and Italian